Contact Us
Support & Questions
Whether you have a question about your order, need help with customization, or just want to say hello — the CustomizeIn team is always happy to hear from you.
+ 61 3 8376 0000
F.A.Q
Yes! All our products are made-to-order. You can add names, initials, dates, or meaningful words when placing your order. Just follow the customization options on the product page.
We use premium-quality materials such as stainless steel, gold plating, sterling silver, and AAA-quality stones to ensure durability, shine, and comfort.
Since each item is custom-made, production takes 4–7 business days. Shipping time depends on your location, but typically takes 5–10 days for local orders and 7–15 days for international shipping.
We do not offer previews for every order, but you can contact our support team to request a digital mockup for select products, depending on availability.
